Shipping & Returns

Returns, Refunds and Exchanges PolicyHow To Return An Item
Your item must be in its original unused condition to be returned,unless there is a manufacturer defect. You must return the item within30 days of your purchase.

1. Please email to request a refund and we will assign you a Tracking Number.
2. Mail your returned item to:
     Cultural Jetsam by Clam City
     Returns Department Tracking Number
     4360 W. Samara Ct.
    Boise, Idaho 83703
3. Include in your package a signed letter stating the reason for your return.

Restocking Fee
All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures available to protect your personal information.

For our complete Privacy Policy please visit Cultural Jetsam Privacy  Policy.

What Information Do We Collect?
We only collect information that we need that is related to your order.This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts,help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents.We use them only to track this information.

For concerns or questions please email us:

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